Haven Privacy Policy

Introduction

Haven Financial Services (the “Firm”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information, including details related to SMS communications. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, your operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication. We may contact you via email in the future to tell you about any new services or changes to this Privacy Policy.

We may collect personal information such as your name, phone number, email address, and other details necessary to provide legal services and communicate case updates.

SMS Messaging Terms

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting into SMS Messaging

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Haven Financial Services. Messages include:

– Status updates regarding your legal case

– Appointment scheduling and reminders

– Post-visit instructions

– Lab notifications

– Billing notifications

By providing your phone number, you consent to receive these communications via SMS.

We may also use your information to:

– Respond to inquiries and provide customer support

– Comply with legal and regulatory requirements

Message Frequency

Message frequency may vary depending on the nature of your case and legal needs. Typically, you may receive messages once or twice a week.

Message & Data Rates

There are no fees to subscribe to the Haven Financial Services SMS update service. Haven Financial Services does not charge recipients for receiving SMS messages within the USA. However, based on your mobile carrier plan, standard message and data rates may apply when you send SMS responses to Haven Financial Services. Rates may change based on your provider and your plan.

Opting Out

You may opt out of SMS messaging at any time by texting STOP to any message received from Haven Financial Services. Once you opt out, you will no longer receive SMS updates related to your case.

Getting Help

If you need assistance with SMS messaging from Haven Financial Services, you can text HELP to any message received. You may also visit our website at https://myfinancialhaven.com/ for further assistance.

Data Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Third-Party Sharing

We will not sell or otherwise provide the information we collect to outside third parties for any purpose unless required by law.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

– Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company.

– Protect and defend the rights or property of our Website and related properties.

– Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that whenever you voluntarily disclose personal information publicly online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or Privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the Privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent and Changes to This Policy

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

+1 (714) 290 1005
info@havenfs.com